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LEGAL & TRUST CENTER

Subprocessors

To deliver Cadey we rely on a small set of vetted infrastructure and service providers. This page lists each one, what it processes on our behalf and where, and is incorporated into our Data Processing Addendum.

EffectiveJune 20, 2026Last updatedJune 20, 2026

Legal documents

OverviewTerms of ServicePrivacy PolicyAcceptable UseData Processing AddendumSubprocessorsCookie Policy
Questions?Email privacy@cadey.ai and a human will get back to you.
On this page
  1. About this list
  2. Infrastructure and platform
  3. AI model providers
  4. Payments and email
  5. Notice of changes

1About this list

A subprocessor is a third party that Schwerd Capital Holdings LLC, doing business as Cadey.ai (“Cadey”) engages to process personal data contained in Customer Data in order to provide the Service. We perform due diligence on each subprocessor and impose data-protection obligations on them that are no less protective than those in our Data Processing Addendum. We remain responsible for their performance. Each subprocessor processes data only as needed for its stated purpose and under our instructions.

None of our AI model providers use your content to train their models; we use them under agreements that prohibit training on Customer Data, with zero-retention configurations enabled where offered.

2Infrastructure and platform providers

SubprocessorPurposeData processedRegion
NeonManaged PostgreSQL database hostingAll Customer Data stored in the application databaseUnited States
RailwayApplication and background-worker compute (API and workers)Customer Data in transit and during processingUnited States
VercelHosting and delivery of the web applications and marketing siteAccount and usage data; content rendered to authenticated usersUnited States and global edge network
CloudflareObject storage (R2), content delivery, custom domains and TLS, securityUploaded files and assets; request metadata; IP addressesUnited States and global edge network
WorkOSAuthentication, single sign-on (SSO/SAML) and directory syncAuthentication identifiers, names and work email addressesUnited States

3AI model providers

SubprocessorPurposeData processedRegion
xAILarge-language-model inference for the AI agent (primary model)Prompts and conversation context sent at query time; no training on your dataUnited States
AnthropicLarge-language-model inference for the AI agent (fallback model)Prompts and conversation context sent at query time; no training on your dataUnited States
Voyage AIText embeddings used to index and retrieve your knowledge sourcesKnowledge-source text submitted for embedding; no training on your dataUnited States

4Payments and email

Billing is handled by a PCI-DSS-compliant payment processor. Payment-card numbers are sent directly to that processor and tokenized; Cadey does not receive or store full card numbers. Transactional email (such as confirmations, notifications and account messages) is delivered through an email-delivery provider that processes recipient addresses and message content for the purpose of delivery. The specific providers in use for these functions are included in the up-to-date list we provide on request and are covered by the same data-protection commitments described above.

5Notice of changes

We keep this page current. Before we add or replace a subprocessor that processes Customer Personal Data, we will update this page and, for customers who have subscribed to subprocessor notifications, send notice so you have an opportunity to review and, on reasonable data-protection grounds, object as described in our Data Processing Addendum. To subscribe to change notifications or request the complete, current provider list, email privacy@cadey.ai.

Questions about this document?

Reach our privacy team at privacy@cadey.ai, or contact us here. We respond to every message from a real person.

Schwerd Capital Holdings LLC, doing business as Cadey.ai · organized in the State of Florida, United States.

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