Answer gaps and AI drafts

3 min read

Find what the agent could not answer and fill it fast.

An answer gap is a question your agent could not confidently answer. Cadey logs every one so your knowledge base improves from real demand, not guesswork.

The workflow

• Review the gap log under Knowledge → Gaps, ranked by how often each question comes up.
• For high-frequency gaps, Cadey drafts a suggested article from related context.
• Edit, publish, and the agent can answer it immediately the next time.