Customize name, color and voice

3 min read

Brand the widget and shape how the agent sounds.

Everything visitors see is configurable under Settings → Widget and Settings → Branding.

Look

• Launcher color, icon and screen position (bottom-right or bottom-left).
• Brand color, logo and font, these also theme your booking pages and help center.
• Greeting message and suggested prompts shown when the chat opens.

Voice

Give the agent a name and a persona description. Add example answers that model your ideal tone. Changes apply instantly, no re-deploy of the script tag is needed because the widget pulls its config live.